Privacy Statement
This section of the CustomServe website is operated by Acuigen Ltd on behalf of Oki Europe Ltd (Oki). 
Information that you provide to us on this website will be passed to Oki, and will be dealt with by Oki in accordance with its privacy policy at
For the purposes of the Data Protection Act 1998, any Personal Data you provide to us on this website shall be dealt with by Acuigen Ltd as the Data Processor, and Oki as the Data Controller.
Security, storage, transmission and disclosure of data
Any data we seek or hold shall be adequate, relevant and not excessive for the purpose for which it was requested.  We will take appropriate technical and organisational measures against unauthorised or unlawful use of personal data or loss or destruction of data.
We may collect device-specific information (such as your browser, IP address, hardware model, operating system version or unique device identifiers) to improve your user experience, the overall quality of our services, and to manage security.
Cookie policy
Cookies are small text files stored on your computer when you visit certain web pages. We use cookies to provide additional security and to streamline your interaction with our site. Our cookies do not store sensitive information such as your name and address, they simply hold the 'key' that references non personal information that is required for the operation of the site.
It is recommended that you have cookies enabled. If you disable cookies, you will still be able to use the sites, but the sites will not function correctly in some areas, for example when moving back or forward.
Web browsers normally have cookies enabled. Each browser is different, so if you wish to learn how to change your cookie preferences please check the 'Help' menu of your particular browser or your mobile phone's handset manual.
The following Cookies are used:
Cookie NamePurposeMore Information
ASPNET_SessionIDThis cookie is essential for the site to operate and is deleted when you close your browser.Visit the Microsoft website
Google Analytics
These cookies are used to collect information about how visitors use our site, where they come from and the pages they visit.  We use the information to help us improve the site.Visit the Google website
Contacting Acuigen
If you wish to contact to us please write to:

Acuigen Ltd
Cranfield Innovation Centre
University Way
MK43 0BT
+44 (0) 1234 759 800

Updated: 9th December 2013